Compliance Investigation Form

NFRC Compliance Investigation Form

NFRC labels are an essential component of Energy Code enforcement in determining if window, door, and skylight products meet local code requirements for U-factor and Solar Heat Gain Coefficient. They may also be required to receive incentives from utilities or tax breaks.

Consumers, code officials, and other stakeholders may use this form to report to NFRC any labeling or other concerns.

Please provide the information requested below and remit to the NFRC for review and possible investigation. NFRC will contact you if needed after a course of action is determined.

First Name *
Last Name *
Email Address *
Phone *
Describe the Concern *Please describe the activity that is initiating this investigation. Please include as many details as possible.
Number of Products *How many products are involved in this inquiry?
Date of purchase? (if applicable)
Manufacturer *Please provide the name of the manufacturer suspected of a compliance issue.
Address/ContactIf available, please provide any contact information you have for the seller of the product.
CPD NumberProvide the CPD number provided on the product(s) in question.
Performance RatingsPlease provide the ratings as listed on the product in question.
Uploads *Please upload any supporting images, screenshots, or supporting files.

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NFRC Compliance Investigation Form