Extension Request Payment Policy – Effective July 1, 2025

As of July 1, 2025, a non-refundable Extension Request Fee of $200 is required per product line affected by the extension. Once an extension request has been submitted with payment, no refunds will be issued, under any circumstances, including in cases where the request is denied.

Submitting Multiple Product Line Extensions

If extensions are requested for multiple product lines using a single form, you will need to update the “Quantity” field in the online cart to reflect the total number of product lines being requested. The total payment amount paid must correspond to the number of product line extensions requested (quantity × $200).

To update the quantity in the cart, click on the cart icon at the top right of the payment page (see image below). Once the cart is open, click on the quantity field for the extensions and type in the number of product line extensions requested. If there are other items in the cart, they MUST be removed or payment will reflect those items as well and may cause delays in processing.

If the amount due appears incorrect and you have not already reviewed what is in the cart, please review your cart and remove any items for which you do not intend to submit payment at this time.

Important: Matching Payment to Product Line Requests

Please ensure that the number of product lines indicated in your request matches the total amount paid. If there is a discrepancy, the extension request will not be processed, and the official request date will be the date on which full and correct payment is received.

Example:

An extension request is submitted on July 1, for three product lines with expiration dates of June 5, June 20, and July 1.

• Total amount due: 3 × $200 = $600
• Update the Quantity to 3 and confirm the total reflects $600

If only partial payment is received (e.g., $200 or $400), you will receive a follow-up email requesting the remaining balance. If the balance is not paid until July 25, the product lines with expiration dates of June 5 and June 20 will be denied, as payment was not completed within 30 calendar days after the product line expiration date. No refunds will be issued.

Additional Notes:

• Extension requests submitted and paid more than 90 calendar days prior to a product line’s expiration date or 30 calendar days proceeding the product line's expiration date will be denied. No refunds will be issued in these cases.
• Consecutive extension request for a product line will be denied. No refunds will be issued in these cases
• It is the responsibility of the requester to ensure correct payment and submission timing.

Please submit the following information and payment to request an extension.  Fees for the extension request are due before the request will be evaluated.  These fees are non-refundable, even if the request is not granted.  

**To expedite processing, please forward your payment receipt to pcp@nfrc.org as soon as you receive it.

*Hover your mouse over the underlined items in the waiver to view additional notes.